Privacy policy

Privacy Policy

This Privacy Policy explains how Cutivance (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you interact with our website:

  • Personal details: such as your name, billing and shipping address, email, and phone number.

  • Order information: including the products you purchase, payment details, and delivery preferences.

  • Technical information: such as your IP address, browser type, device information, and how you use our website.

  • Marketing preferences: if you choose to subscribe to our newsletters or marketing communications.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or account.

  • Improve our products, services, and website experience.

  • Send you marketing emails (only if you have given consent).

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We share personal data only when necessary to provide our services, including with:

  • Shopify, our e-commerce platform, which powers our online store.

  • Payment processors (such as Shopify Payments, PayPal, or your chosen provider).

  • Delivery partners to fulfil your orders.

  • Service providers who assist in analytics, email communication, or website management.

We do not sell, rent, or trade your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including for accounting, legal, or reporting requirements.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Withdraw consent for marketing at any time.

  • Request restriction or objection to certain processing activities.

To exercise these rights, please contact us at [your email address].

6. Cookies

Our website uses cookies to enhance your browsing experience and to collect information about website traffic and performance. You can manage or disable cookies in your browser settings, although this may affect certain site features.

7. Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorised access. All payment information is encrypted and processed securely through our payment partners.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: info@cutivance.store
Business name: Cutivance